Privacy Policy of Jeetplay on Melbournefoodtours.com
1. Introduction
Welcome to Jeetplay’s Privacy Policy, accessible on melbournefoodtours.com. At Jeetplay, we deeply respect and are committed to protecting your privacy. We want to ensure that you know how we gather, use, and protect your personal information under India’s Digital Personal Data Protection Act (DPDP Act).
2. Data Controller Information
Jeetplay is the data controller for your personal information. If you have any questions about this Privacy Policy, you can contact our Data Protection Officer at:
Email: [email protected]
Address: Jeetplay, Melbourne Food Tours, India
3. What Data We Collect
We collect several types of data from you for various operational purposes:
- Personal Identification Data: This includes your name, date of birth, email, phone number, and identification documents like Aadhaar and PAN card.
- Financial Data: Details like transaction history and payment methods including UPI VPA.
- Technical Data: Information such as your IP address, device information, browser type, and location data.
- Usage Data: Information about your interactions with our services like login times, games played, and pages visited.
4. How and Why We Use Your Data (Legal Basis)
| Purpose | Type of Data Used | Legal Basis (under DPDP Act) |
|---|---|---|
| To create & manage your account | Personal, Technical | Contractual Necessity |
| To verify your identity (KYC) | Personal (ID Docs) | Legal Obligation (AML) |
| To process your payments | Financial, Personal | Contractual Necessity |
| To provide customer support | Personal, Usage | Legitimate Interest |
| To send marketing (with consent) | Personal (Email/Phone) | Consent |
| To improve our website | Technical, Usage | Legitimate Interest |
5. Data Sharing and Disclosure
We may share your data:
- With payment processors and KYC verification services to process payments and verify identity.
- With legal authorities where required by law.
- With game providers to facilitate gameplay.
6. Data Security
Jeetplay takes the protection of your data seriously. We use SSL encryption, secure servers, and access controls to protect your information from unauthorized access.
7. Data Retention
We retain your personal information for as long as your account is active and thereafter as required by applicable laws.
8. Your Rights Under the DPDP Act (India)
As a user, you have the following rights:
- Right to access your data.
- Right to correct any inaccuracies in your data.
- Right to withdraw your consent where processing is based on consent.
9. Cookie Policy
We use cookies to enhance your experience on our site. For more details, please see our full Cookie Policy here: [link]
10. Contact Us
For inquiries or to exercise your rights, please contact our Data Protection Officer at:
Email: [email protected]
11. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, if necessary, through more direct communication.
Thank you for trusting Jeetplay with your personal information.